Privacy Policy

Pahadi Zayka values your privacy and is committed to protecting your personal information

We collect basic customer details including:

• Name

• Email Address

• Phone Number

• Delivery Address

This information is collected only for:

• Processing orders

• Delivering products

• Customer support and communication

We do not sell, rent, or share customer information with third parties except delivery or payment partners required to complete your order.

All personal information shared with us is kept safe and secure.

By using our website or placing an order with Pahadi Zayka, you agree to this Privacy Policy.

Terms & Conditions

By purchasing from Pahadi Zayka, you agree to the following terms:

• All products are subject to availability.

• Product color, texture, or taste may slightly vary because our products are natural and traditionally sourced.

• Prices may change without prior notice.

• Customers must provide accurate delivery information.

• Pahadi Zayka reserves the right to refuse or cancel orders in case of suspicious or incorrect information.

  All content, branding, product names, and images related to Pahadi Zayka are the property of the brand and should not be copied without permission

Shipping Policy

Orders are usually processed within 1–3 business days.

Delivery timelines may vary depending on:

• Customer location

• Courier availability

• Weather or hill-area transportation conditions

We currently deliver across India.

Customers will receive order updates through phone, email, whatsapp or message whenever available.

Pahadi Zayka is not responsible for delays caused by courier companies, natural conditions, or unforeseen circumstances.

Return & Refund Policy

At Pahadi Zayka, we provide natural and food-based products such as:

• Pahadi Squash

• Pahadi Masale

• Pahadi Dal

• Pahadi Honey

• Other raw materials and traditional products

Due to the nature of food and consumable products, returns are not accepted after delivery.

However, if:

• You receive a damaged product

• You received the wrong item

• The product is leaking or spoiled during delivery

Please contact us within 48 hours of delivery with clear photos/videos of the product and packaging.

After verification, we may offer:

• Replacement

• Partial refund

• Full refund

Refunds, if approved, are processed within 5–7 business days.

Cancellation Policy

Orders can only be cancelled before they are shipped.

Once the order has been dispatched, cancellation requests may not be accepted.

To request cancellation, customers should contact us as soon as possible through our official contact details.

Disclaimer

All products sold by Pahadi Zayka are natural and traditionally sourced from Uttarakhand and nearby hill regions.

Product color, taste, texture, and consistency may slightly vary from batch to batch due to seasonal and natural variations.

Our products are not intended to diagnose, treat, cure, or prevent any disease. Customers are advised to check ingredient details carefully before consumption in case of allergies or dietary restrictions.

Pahadi Zayka is not responsible for improper storage or handling of products after delivery.